THE COMPLETE LIBRARY
All articles
Every Peedia guide, in one place.
Getting started
Getting Started: Create Your Store and Prepare for Your First OrderStart your Peedia Online store with one real product. Then check checkout and share your store link.1 min readHow to Preview and Share Your Store or a ProductCheck your public store before sending its link to customers.1 min readHow to Sign In, Reset Your Password and Ask for HelpUse the merchant dashboard for account access. The public store address is for customers.1 min read
Products & inventory
How to Add a New Product to Your StoreAdd your product in Peedia Online . Follow the video or use the steps below.3 min readHow to Add Product Sizes, Colours and Other OptionsA variant is a choice of the same product. Example: one T-shirt with sizes S, M and L.1 min readHow to Track Product and Variant StockUse Inventory to track how many units you can supply. Stock tracking is optional.1 min readHow to Add Product Photos, Videos and AI-Assisted DescriptionsUse clear photos and simple, accurate descriptions to explain your product.1 min readHow to Import and Export Products with CSVUse the Products import/export controls to move catalogue data. The importer uses supported Shopify-style CSV fields.1 min readHow to Organize Products with Categories and SubcategoriesGroup similar products with Categories . Use Sub-Categories for smaller groups inside a category.1 min readHow to Create and Arrange Product CollectionsUse a collection for a chosen group of products. Example: Summer Essentials or Gift Ideas.1 min readHow to Review and Moderate Product ReviewsUse Product Reviews to check customer feedback across your products.1 min readHow to Create and Use a Magic Studio Personalization TemplateUse Magic Studio in Peedia Online to create product designs using customer inputs.1 min readHow to Collect Product-Specific Text, Numbers or FilesUse Personalization Inputs when a product needs details from the customer, such as a printed name or an image.1 min read
Store design & settings
How to Customize Your Store HomepageUse Design Studio to arrange your storefront and check desktop and mobile views.1 min readHow to Customize Your Homepage Banner ImagesUse banners to show products, collections or offers on your homepage.1 min readHow to Update Store Colors and SEOUse Design for brand colours and Settings → SEO for homepage search details.1 min readHow to Connect Your Custom DomainConnect a domain you own to your Peedia Online store. Example: shop.example.com.1 min readHow to Create Store Pages and Add Footer LinksCreate pages for your store information, such as About Us or delivery guidance.1 min readHow to Update Store Details, Currency and Store StatusUse Settings → General to edit the basic store details shown in this form.1 min read
Orders, payments & delivery
How to Accept, Ship and Complete an OrderOpen Orders to review incoming customer orders and choose the next action.1 min readHow to Create a Manual Order for a CustomerUse Create Order for a genuine phone or in-person sale. The new manual order starts unpaid.1 min readHow to Record Order Payments, Share Tracking and Print DocumentsOpen the correct order before changing payment records, sharing tracking or printing documents.1 min readHow to Configure Payment GatewayChoose how customers pay in Peedia Online . Open Settings → Payment .1 min readHow to Configure Order SettingsUse Settings → Order to choose the checkout and order options available in your dashboard.1 min readShipping & DeliveryShipping & Delivery settings control how delivery works for your store: where you deliver, what rates customers see, and how shipping can be updated after…4 min read
WhatsApp Commerce
How to Connect Your WhatsApp Account to Peedia OnlineConnect your business account to Peedia Online to use the supported WhatsApp Commerce tools.1 min readHow to Use Guided WhatsApp Signup and Connect a Product CatalogUse Connect WhatsApp to connect through Meta, then choose the product catalog for your store.1 min readHow to Manage WhatsApp Chats, Contact Notes and Product Catalog MessagesUse the WhatsApp Commerce inbox after the account, webhook and catalog setup are ready.1 min readHow to Create and Sync WhatsApp Message TemplatesCreate reusable messages in WhatsApp Templates . Meta reviews them before approval.1 min readHow to Create WhatsApp Broadcast Groups and Import ContactsUse WhatsApp Groups as internal campaign audiences. They are not WhatsApp group chats.1 min readHow to Prepare, Schedule and Launch a WhatsApp CampaignUse WhatsApp Campaigns to send an approved template to selected groups.1 min readHow to Turn WhatsApp Commerce Bot and AI Replies On or OffUse WhatsApp settings to control automated Commerce replies for the current store.1 min read
Customers & growth
How to Add a Coupon CodeCreate a discount code customers can enter at checkout.1 min readHow to Review Abandoned Carts and Follow UpUse Abandoned Carts to review captured carts that have not completed checkout after the selected time.1 min readHow to Find Customer DetailsUse Customers to find the customer records available for your store.1 min readHow to Connect Analytics, Search Console and a Meta Product FeedUse Settings → Integrations to connect the supported tools for your store.1 min readHow to Read Your Dashboard and ReportsUse Dashboard and Reports to understand store activity and decide what to improve.1 min read
Account, billing & team
How to Check Your Free Plan, Paid Features, Addons and InvoicesOpen Billing to review the current options for your Peedia Online account.1 min readHow to Add Credits and Review Your Credit TransactionsUse Credits to review your balance and credit transactions.1 min readHow to Invite Staff and Set Store PermissionsGive each teammate the access needed for this store. Invite them through Users instead of sharing your password.1 min read