Give each teammate the access needed for this store. Invite them through Users instead of sharing your password.

Invite a staff member

  1. Open Users → Invite user.
  2. Enter Name and Email.
  3. Set the page permissions.
  4. Review any preset and adjust individual pages.
  5. Send the invitation.
  6. Ask the recipient to follow the invitation email.

Understand permission levels

  • None: no access to that page.
  • Read: can view permitted information.
  • Read and write: can use permitted editing/actions.
  • Use Full access only when the person needs that broad access.

Edit existing staff

  • Open the staff row’s action menu.
  • Use Edit to change the available details or permissions.
  • Review Active, Invited and Inactive status.
  • Save changes and ask the teammate to check their access.

Resend or remove

  • Check the email address before resending an invitation.
  • Use Remove only for the intended staff member.
  • The Master account is handled differently from Sub user accounts.

If someone cannot access a feature

  • Check membership status and the exact page permission.
  • Check the store’s separate feature/plan access.
  • Read-only access to Users does not allow permission changes.
  • Do not assume the staff controls can change the Master role.